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Organizational Service Quality, Customer Satisfaction and Loyalty - Inara Publisher

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Organizational Service Quality, Customer Satisfaction and Loyalty

Rp110.000

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Description

  1. Judul: Organizational Service Quality, Customer Satisfaction and Loyalty
  2. Ukuran: 15,5 cm x 23 cm
  3. Halaman: 207
  4. ISBN: Masih dalam Proses
  5. Harga: Rp110,000

“Organizational Service Quality, Customer Satisfaction, and Loyalty” menggali dalam kompleksitas hubungan antara kualitas layanan organisasi, kepuasan pelanggan, dan loyalitas. Buku ini menyajikan analisis mendalam tentang bagaimana pelayanan yang unggul dapat memengaruhi persepsi pelanggan, menghasilkan kepuasan yang tinggi, dan akhirnya membentuk loyalitas jangka panjang. Dengan pendekatan yang komprehensif, penulis mengeksplorasi strategi praktis untuk meningkatkan kualitas layanan, memperkuat hubungan pelanggan, dan membangun fondasi yang kokoh untuk kesetiaan pelanggan.

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